Legal
Privacy Policy
Last updated: July 2025
1. Information We Collect
We collect the following information when you register for Namma Pets Club:
- Owner information: Name, email, phone number, address
- Pet information: Name, species, breed, age, photo, health details
- Payment information: Not collected while payments are disabled during preview
- Usage data: How you interact with our website and services
2. How We Use Your Information
Your information is used to:
- Create and maintain your pet's digital profile
- Enable the smart tag lost-and-found feature
- Facilitate insurance applications with Bajaj Allianz
- Communicate membership updates and benefits
- Improve our services
3. Smart Tag & Lost Pet Feature
When someone scans your pet's smart tag, they see limited contact information that you control. You can choose what information is visible on the public profile. Scan events may be logged to help locate lost pets.
4. Information Sharing
We share information only in these circumstances:
- Partner businesses: Only to verify membership for discounts
- Insurance provider: Bajaj Allianz, for policy facilitation
- Lost pet situations: Contact info shown to tag scanners
- Legal requirements: When required by law
We do not sell your personal information to third parties.
5. Data Security
We use industry-standard security measures to protect your data. Our website uses HTTPS encryption. Payment processing is currently disabled during preview.
6. Data Retention
We retain your information for as long as your membership is active and for a reasonable period thereafter for legal and business purposes. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
8. Cookies
We use essential cookies to maintain your login session and preferences. We do not use tracking cookies for advertising purposes.
9. Children's Privacy
Our services are not directed at children under 18. Pet registrations must be made by an adult.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or website notice.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at hello@nammapetsclub.com.
Data Controller:
[Company Name]
Kammanahalli, Bengaluru 560084
Karnataka, India